Shipping policy

Your Order, On Its Way

At OPALYZE, we understand that once you place an order, you want to know what happens next. This Shipping Policy explains how we process, prepare, and deliver your order.

Order Processing

Orders are processed after payment has been successfully confirmed.

Please allow reasonable processing time before your order is dispatched. Processing times may vary depending on product availability, order volume, weekends, and public holidays.

Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.

Delivery Times

Delivery times depend on your destination, shipping method, carrier, and order processing time.

Any delivery estimate shown during checkout or on our website is an estimated timeframe and not a guaranteed delivery date.

While we work with our shipping partners to keep deliveries moving smoothly, occasional delays can occur due to:

Customs procedures
Carrier delays
Weather conditions
Public holidays
High shipping volumes
Circumstances outside our control

Order Tracking

When tracking is available, your tracking details will be provided after your order has been dispatched.

Please note that tracking information may take some time to update after the carrier receives and scans your package.

Shipping Address

Please carefully review your shipping details before completing your purchase.

OPALYZE is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We will try to assist before your order is dispatched.